Which fintech innovations are really adding value to customers?
Financial services, of all sectors, has seen some of the most significant technology innovations in recent years. Banks and insurance companies have been very keen to leverage technology in such a way that is mutually beneficial to both vendor and consumer, and now even superannuation is getting involved in the technology revolution. While there is a lot of innovation happening for the sake of it, not all of it is useful for the end user. It sounds simple, but what we learned as we developed our automated SMSF solution is a lesson that a lot of other financial services apps seem to forget at times; good design principles that keep […]
Fintech to invest $1b into blockchain this year
Financial and technology firms are expected to invest more than $US1 billion to bring blockchain technology to capital markets in 2016. That’s according to a new survey from Greenwich Associates, where a majority of participants said blockchain has the potential to change markets within the next five years. The 134 interviewees, including executives at banks, exchanges, asset managers and blockchain technology companies, said the main obstacle hindering the technology’s widespread use was a “vested interest” in legacy systems. “The financial sector will continue to put its weight behind blockchain this year,” Richard Johnson, vice president for Greenwich’s Market Structure and Technology group, said in the report. “Blockchain is beginning to […]
Ethereum, rival to bitcoin, gains traction
With a rising market value and a roster of high-profile patrons, Ethereum in recent months has become the next hot thing in cryptocurrencies. Ethereum is an open software platform, comprising a currency called ether, a public “blockchain” ledger for keeping track of transactions and tools for building so-called smart contracts that automatically make payments when their terms are fulfilled. Anyone can develop new applications that make use of its code. More ambitiously, the currency’s inventors and users are revolting against the growing centralisation of the internet under big companies like Google and Facebook by creating financial structures that can run themselves. Much like its older cousin bitcoin, however, ether is […]
Blockchain to revolutionise online transactions
IT’S only been around for eight years, and has started life with a reputation sullied by drug dealers and online vigilantes, but there’s a new technology on the rise which could revolutionise how we transact online. And whether it leaves a swath of destructive disruption among large, incumbent businesses — think banks and share registries — in its path is yet to be seen, although it has been widely predicted. Blockchain is the technological innovation which underpins the cryptocurrency Bitcoin. So far Bitcoin has proven to be unhackable and untraceable — a key benefit if you are, for example, running the world’s largest online drug marketplace, a la the Silk […]
WorldRemit chooses Australia to springboard growth in Asia-Pacific
Global leader in Mobile Money transfers appoints Michael Liu to drive growth in region. Mobile Money transfer service WorldRemit – the UK’s fastest-growing technology firm1 – has chosen Australia as its base in Asia-Pacific. One of Europe’s biggest FinTech services, the WorldRemit app, lets migrants send money instantly to their friends and family abroad in Latin America, Africa, Asia and the Pacific. WorldRemit is the leading sender of remittances globally to Mobile Money services, which have emerged as the payment system of choice in many developing countries where large numbers of people lack access to traditional banking services. With Mobile Money, people can instantly receive money transfers on their phones […]
Payment solution: corporates embrace virtual credit cards
For some time now, the dominant theme in digital payments for retail customers has been: “build it and they will come”. It’s a different story for corporates, where the rate of mobile payments innovation and adoption has been much slower, apart from some key emerging niches including virtual credit cards. A virtual card is exactly what the name implies: instead of the traditional plastic, a random card number is generated by software provided to the corporate customer. The 16-digit number can be accessed through an app on a mobile device, or directly by the company for a business-to-business purchase online. In most cases the number is used only once, it […]
truRating launches in Australia, empowering businesses to capture mass customer feedback at point-of-payment
Award-winning UK-based point-of-payment rating system, truRating, has officially launched in Australia, giving businesses a straightforward and cost-effective way to collect immediate feedback from their customers when they pay. Using the payment terminal, truRating presents customers with a single feedback question, asking them to rate an aspect of their experience using a scale of 0-9 on the keypad. This gives companies a real-time, mass-market view of customer satisfaction and overall company performance on key metrics such as service, value or product selection, providing the insight they need to make changes and improvements. The UK fintech startup has demonstrated impressive growth, with over one million ratings processed globally to date, averaging 8,000 […]
UK fintech startup truRating knew Australia would be a prime market
“Australia was in our sights early on as a prime market for truRating to launch in following our early success in the UK. Our local market research demonstrated that consumers want a simple and anonymous way to provide feedback about their experiences to businesses and truRating is committed to delivering that capability via our world-first technology. The rapidly growing fintech scene and market potential we identified here cemented Australia as the natural next step. Australia has a flourishing startup ecosystem which is producing world-class technologies and truRating is proud to join the mix.” – Georgina Nelson – CEO & Founder truRating
